German speaking User Experience Center Engineer
3 weeks ago
German speaking User Experience Center Engineer
Basic Purpose of Role
The User Experience Center Engineer will provide elevated support for customers in German as well as in English language. The issues reported by the customers will be both technical as well as functional, which will require an exceptionally good knowledge of the IT environment and applications and ITSM processes.
Tasks and Responsibilities
End user experience monitoring
Digital experience analytics
Conduct investigations to identify patterns or commonalities
Perform regular health checks
Creating proactive incidents for improvement in performance
Coordinate with resolver groups for maintenance and break/fix activities
Monitor critical and high priority tickets (P1 & P2)
Validate and alert respective site engineer and country leads to take immediate actions to avoid Service Level Agreement breaches
Report issues to higher level resolver groups for immediate actions
Coordinate and collaborate with Cognizant’s partners and vendors
Provide elevated level of technical remote support
Incident Management and Request Fulfillment
Contribute to and participate in account review meetings with leadership
Provide inputs and observations regarding internal process- , workflow- and knowledge management, as well as continuous service improvement initiatives
Maintain a high level of quality customer service
Any additional project-specific task assigned by direct supervisor or above
Competitive salary package
Annual bonus system
Cafeteria package
Language course reimbursement
Free medical services
All You Can Move Sportpass discount
-
German speaking User Experience Center Engineer
3 weeks ago
Budapest,BU-Soroksari ut, Hungary Cognizant Full timeGerman speaking User Experience Center Engineer Basic Purpose of Role The User Experience Center Engineer will provide elevated support for customers in German as well as in English language. The issues reported by the customers will be both technical as well as functional, which will require an exceptionally good knowledge of the IT environment and...
-
Italian Speaking User Experience Center Engineer
3 weeks ago
Budapest,BU-Soroksari ut44, Hungary Cognizant Full timeItalian Speaking User Experience Center Engineer Job details Job location: Budapest, Hungary, 9th District, Mill Park office building Role type: permanent Full time employment, 40 hours/week Working model: hybrid with home office option Project will start with on-site trainings Basic Purpose of Role The User Experience Center Engineer will provide...
-
Italian Speaking User Experience Center Engineer
3 weeks ago
Budapest,BU-Soroksari ut, Hungary Cognizant Full timeItalian Speaking User Experience Center Engineer Job detailsJob location: Budapest, Hungary, 9th District, Mill Park office building Role type: permanent Full time employment, 40 hours/week Working model: hybrid with home office option Project will start with on-site trainings Basic Purpose of Role The User Experience Center Engineer will provide elevated...
-
German Speaking IT helpdesk
1 month ago
Budapest, Hungary Randstad Hungary Kft Full timeOur partner is an Information Communication Technology Services company with an extensive history. They have offices in more than 20 countries and their Hungarian operation has 200+ employees and is undergoing rapid growth. Our partner is full of diverse people focused on a common goal of reimagining the digital experience. Our strength is that we...
-
German speaking Pharmacovigilance Team Lead
1 month ago
Budapest,BU-Soroksari ut, Hungary Cognizant Full timeGerman speaking Pharmacovigilance Team Lead Job location: Budapest, Hungary, 9thDistrict, Mill Park Office Building Role type: Full time employment Working hours: 40 hours/ week Hybrid work mode: office presence once per month General working hours: Monday to Friday between 9:00 - 17:30 What we offer:Competitive salary and cafeteria benefits; All You Can...
-
Polish speaking Service Desk Representative
3 weeks ago
Budapest,BU-Soroksari ut44, Hungary Cognizant Full timePolish speaking Service Desk Representative Job details Job location: Budapest, Hungary, 9th District, Mill Park office building Role type: permanent Full time employment, 40 hours/week Hybrid work mode: office attendance is required twice per week Normal working hours: Monday to Friday 08:00 – 17:00 Job responsibilities Resolving IT issues...
-
Field Services Engineer
1 month ago
Budapest,BU-Soroksari ut, Hungary Cognizant Full timeField Services Engineer Our client is an American multinational pharmaceutical, biotechnology and medical technologies corporation acting in the life science sector. We are looking for candidates joining to our new team as Field Services Engineer. Total team size will be 41 employees. Job detailsJob location: Budapest, Hungary, 9th District, Mill Park...
-
German FLA
2 months ago
Budapest, Hungary HAYS Hungary Kft. Full timeWould you like to be a part of a multinational environment where you can use your foreign language skills? We are seeking experienced candidates or fresh graduates for a Level 1 German-speaking IT Service Desk Agent position for our client’s team. Job summary: The task of the Service Desk Agents is to find the best and easiest solution for users’...
-
German speaking Pharmacovigilance Associate
2 months ago
Budapest,BU-Soroksari ut44, Hungary Cognizant Full timeJob location: Budapest, Hungary, 9th district, Mill Park Office building Working hours: 40 hours/ week Office attendance: twice per month Normal office hours OFFER Competitive salary and cafeteria benefits; All You Can Move SportPass (at a discounted price) Medical perks Risk and accident insurance Chance to be part of a rapidly expanding organization...
-
Accounts Payables
4 days ago
Budapest, Hungary TKE Solution Center Europe Kft Full timeWe are a safe, proud, diverse, equal, inclusive and family - like organization with principles everyone can relate to on a personal level.A team to which everyone wants to belong to, where employees have a tangible impact on the business performance and their colleagues’ lives.A sustainable and stable company where work–life balance is valued,...
-
German Speaking Customer Service Representative
3 months ago
Budapest, Hungary Trenkwalder Magyarország Full timeOur partner is a growing SSC, which would like to extend its Customer Service site.We are looking for candidates with strong German and English language skills to join their team. Job DescriptionBeing the Single Point of Contact between End users and Onsite Engineers.Understanding and supporting the End-to-End Product Management LifecycleUse of IT Service...
-
Customer Service Agent
1 week ago
Budapest, Hungary Formlabs Kft. Full timeTo reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktops of every designer, engineer, researcher, artist, and dental and healthcare professional in the world. Our printers are used by Google, Tesla, Gillette, New Balance, and more.Founded in Boston in 2011, and...
-
Spanish speaking Service Desk Agent
2 weeks ago
Budapest,BU-Soroksari ut44, Hungary Cognizant Full timeSpanish speaking Service Desk Agent For our office in Budapest, Hungary we are looking for Service Desk Support Agents for our current client. Job details: · Job location: Budapest, Hungary, 9th District, Mill Park office building · Role type: permanent · Full time employment, 40 hours/week · Hybrid work Job responsibilities · Resolving IT issues of...
-
German Speaking Customer Service Representative
4 months ago
Budapest, Budapest, Hungary Trenkwalder Magyarország Full timeOur partner is a growing SSC, which would like to extend its Customer Service site.We are looking for candidates with strong German and English language skills to join their team. Job DescriptionBeing the Single Point of Contact between End users and Onsite Engineers.Understanding and supporting the End-to-End Product Management LifecycleUse of IT Service...
-
German Speaking IT Support Specialist
15 hours ago
Budapest, Budapest, Hungary Randstad Hungary Kft Full timeAbout the RoleWe are seeking a highly skilled German speaking IT helpdesk professional to join our team at Randstad Hungary Kft. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients in German and English.Key ResponsibilitiesResolve IT issues and queries from end-users via email, chat, or...
-
GL Team Lead
4 days ago
Budapest, Hungary TKE Solution Center Europe Kft Full timeWe are a safe, proud, diverse, equal, inclusive and family - like organization with principles everyone can relate to on a personal level.A team to which everyone wants to belong to, where employees have a tangible impact on the business performance and their colleagues’ lives.A sustainable and stable company where work–life balance is valued,...
-
German Speaking Talent Acquisition Specialist
15 hours ago
Budapest, Budapest, Hungary Randstad Hungary Kft Full timeGerman Speaking Recruiter - EMEAWe are seeking a highly skilled German Speaking Recruiter to join our team in EMEA. As a key member of our recruitment team, you will be responsible for leading and executing full-cycle recruitment processes, including initial screening telephone interviews and conducting interviews.Key Responsibilities:Recruitment Process...
-
German Speaking Recruiter
4 weeks ago
Budapest, Hungary Randstad Hungary Kft Full timelead and execute full-cycle recruitment processes,performing initial screening telephone interviews and conducting interviews,collaborate with internal stakeholders to understand workforce planning and recruitment needs across different business units,utilize innovative sourcing strategies to identify and engage top-tier talent for a variety of roles,analyze...
-
German speaking sourcer
1 week ago
Budapest, Budapest, Hungary Randstad Full timeCégleírás / Organisation/DepartmentOur multinational partner - as one of the world's leading suppliers of intelligent automation solutions - is currently looking for a German Speaking Sourcer - EMEA to join their team. Pozíció leírása / Job descriptionutilize innovative sourcing strategies to identify and engage top-tier talent for a variety of...
-
German Speaking Recruiter
3 weeks ago
Budapest, Hungary Randstad Hungary Kft. Full timeOur multinational partner - as one of the world’s leading suppliers of intelligent automation solutions - is currently looking for a German Speaking Recruiter - EMEA to join their team. lead and execute full-cycle recruitment processes, performing initial screening telephone interviews and conducting interviews, collaborate with internal stakeholders...