Associate Director, Clinical Operations

We're seeking an exceptional Associate Director, Clinical Operations - a true "Clin Ops CEO" for your region.

Parexel offers an incredible opportunity for someone who:

• Leverages unrivaled clinical operations expertise to drive innovation
• Is an exceptional leader who inspires and guides their team
• Uses keen business acumen to shape the future of clinical research

  This role is tailor-made for someone who thrives on challenge, craves responsibility, and is passionate about making a difference in patients' lives. At Parexel, we're not just conducting clinical trials; we're accelerating the delivery of life-changing therapies to those who need them most.

  If you're ready for a challenging, rewarding role that pushes boundaries and changes lives, this is your chance. Join our dedicated leadership team in Parexel.

  The Associate Director is responsible for:

• Overseeing a team of high-level individual contributors or a group of Managers

Ensuring successful delivery of their organization’s project deliverables, on time with high quality.

Resourcing client projects with suitably developed professionals and to retain and develop these professionals

Promoting new business by participating in project bids and client presentations

Providing and consultation to project teamsProject Delivery Management and Oversight
• Monitor performance by close interaction with project
leadership/functional leadership/client and may also be required
ensure that ongoing/revised project documentation and
correspondence is accurate and complete.
• May be responsible for own assignments as project team member.
This may include but not limited to taking the role of a senior level
contributor on a project team and ensuring high quality and timely
delivery of own deliverables, generating study specific status reports
for study teams, Sponsors and/or management, and attend project
team meetings as required at the project level
• Provide expertise and consultation, facilitate metrics collection and
develop action plans in conjunction with Director/Project Leader/Lead
to keep projects on time and within budget
• Manage and oversee team and departmental activities including
appropriate resourcing of staff, staff assignments, quality control and
efficiency of project deliverables.
• Produce accurate resourcing plans in conjunction with appropriate
Project Team Members, including but not limited to facilitating
appropriate resource identification and assignment, and monitoring
resource needs throughout the project as needed
• Act as executive oversight of a large project where applicable

Performance Management, Staff Development and Talent Management
• Provide technical support to team members and managers to ensure
that they have the required knowledge to fulfill their duties
• Ensure direct reports meet departmental and project productivity and
quality metrics by efficient execution of their project in line with project
plan and ensure quality check of department deliverables (e.g., site
visits, Central File documentation) and take appropriate remedial
action
• Meet and aim to exceed client expectations by recruiting, retaining and
developing a skilled, experienced and motivated team
• Undertake the full range of duties relevant to the leadership,
management and development of the team to ensure their
performance meets and or exceeds both the business and their own
personal goals/objectives. Determine training needs and collaborate
with appropriate learning and development organization to ensure
availability of appropriate training.
• Ensure team members improve their efficiency and effectiveness at
prioritizing work and improving performance evidenced by the work
produced, client feedback, audit results and QC measures
• Participate in formal staff review processes e.g. performance and
salary reviews to corporate standards and timescales
• Work with senior departmental management in developing managers
and ensuring a talented pipeline of management staff within the
department or function

Client Management and Business Development
• Drive efforts for generating business leads (client networking, public
speaking, etc.). Support proposal review for clinical sections
Qualifications :
• Participate in/contribute to project bids, including client
presentations and provide support to the Commercial
organization
• Act as the client contact for local business when required
• Take appropriate action following regular feedback sessions from
client’s technical groups

General Operations and Functional/Business Unit Management
• Participate in, champion or lead Parexel and department
system/standards improvement activities or committees, task force
groups as needed, including change management
• Maintain an agreed level of productivity/billability and staff turnover
• Complete routine administrative tasks in a timely manner (e.g.
timesheets, training, travel expense claims). Manage compliance with
travel and billability guidelines for department, region or function,
where appropriate. Travel as needed
• Ensure client and business needs are met and that all projects are
optimally resourced with experienced staff
• Implement process improvements, in conjunction with Management
team and Quality Management Group, in response to client and team
feedback and quality audits
• Look within and beyond CRS to encourage teamwork, quality and
productivity efforts to the benefit of CRS and Parexel
• Follow up departmental metrics, drive team members to meet
departmental goals
• Participate in departmental meetings and training initiatives, project
team meetings, and maintain relationships with other departments,
clients, and regulatory agencies as necessary

General Administration, Manage Personal Competencies and Role Modeling
• Maintain a working knowledge of, and assure compliance with,
applicable ICH Guidelines, Good Clinical Practices, Regulatory Agency
requirements, and Parexel SOPs
• Maintain a positive, results orientated work environment, building
partnerships and modeling teamwork, communicating to the team in an
open, balanced and objective manner
• Performs a leadership role in ensuring managers and staff are
communicating and coordinating efforts to provide superior line
management services to staff. This must be achieved with consistency
of approach and alignment across the managers
• Demonstrate excellent leadership skills within department, function or
location. This includes taking an active role in, or leading departmental,
functional or location/regional activities (e.g., management meetings),
ensuring employees adhere to corporate policies and following up with
management as appropriate

Skills:
• Excellent interpersonal, verbal and written communication skills (including experience in making
presentations at conferences, meetings, training sessions)
• A flexible attitude with respect to work assignments and new learning
• Excellent analytical and problem-solving skills
• Strong computer knowledge including but not limited to Clinical Trial Management Systems
(CTMS), Electronic Document Management System (EDMS), EDC, IWRS, and MS-Office
• Good experience in working in a matrix environment and value the importance of teamwork
• Ability to manage Managers and lead a global, “virtual” team
• Strong ability to successfully manage a full workload across multiple and varied projects/tasks
with enthusiasm and prioritize workload with attention to detail
• Outstanding negotiation, influencing and organizational skills
• Client focused approach to work
• Strong ability to manage and motivate direct reports and wider teamLanguage Skills: Competent in written and oral English and local language

Knowledge and Experience:
• Significant work experience including substantial management experience and knowledge in clinical research industry.

Education:• Educated to degree level (biological science, pharmacy, or other health-related discipline
preferred) or equivalent nursing qualification or relevant clinical other equivalent experience.