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IT Support Team Lead

4 months ago


Budapest VIII kerület, Budapest, Hungary Trenkwalder Magyarország Full time

Partnerünk egy nemzetközi szoftverfejlesztő és tanácsadó vállalat, amely üzleti megoldások széles spektrumát kínálja ügyfelei számára, beleértve a digitalizációt és az IT tanácsadást. Céljuk a digitális transzformáció és a folyamatoptimalizáció elősegítése, valamint a technológiai infrastruktúra fejlesztése. A cég szakértői csapata testreszabott megoldásokkal támogatja ügyfeleit, hosszú távú és stratégiai partnerségeket építve.

Ezen partnerünk részére keresünk németül folyékonyan beszélő IT Support Team Lead-et, aki felelős lesz a csapat irányításáért, és zavartalan működés biztosításáért.

Állásajánlat részletei

IT Support csapat irányítása és személyzeti beosztás tervezése.Csapattagokkal történő fejlesztési beszélgetések vezetése és részvétel csapat- valamint ügyfélmegbeszéléseken.SLA figyelése és betartása.Szükség esetén aktív részvétel a támogatói tevékenységekben.Munkatársak technikai támogatása.Folyamatos folyamat- és eljárásjavítások bevezetése.
Munkaköri követelményekIT Support vezetői tapasztalat.Német nyelvtudás C1 szinten és angol nyelvtudás minimum B2 szinten.Stressztűrő képesség, szervezési és megvalósítási erősségekÁpolt megjelenés, gyakorlati megközelítésű ("hands-on") munkavégzés és kiemelkedő kommunikációs készségek.
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