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Technical Support Specialist
1 month ago
About ZaWin
ZaWin is a leading provider of cloud-based managed services for the dental industry. We're shaping the future of dentistry by accelerating digital transformation and streamlining processes.
Job Summary
We're seeking a skilled Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for diagnosing and resolving technical issues, providing technical advice and recommendations, and implementing system upgrades.
Key Responsibilities
- Diagnose and resolve technical issues related to software, networks, and systems
- Provide technical advice and recommendations to dentists and their teams
- Implement system upgrades and ensure seamless integration with existing systems
- Work closely with our teams to monitor the IT environment of dentist practices
- Provide training to users on new systems and technologies
- Act as a feedback channel for customers and contribute to product and process improvements
Requirements
We're looking for a highly motivated and experienced Technical Support Representative with a strong background in computer systems and networks. You should have excellent problem-solving and communication skills, as well as the ability to work independently and manage time effectively.
What We Offer
As a Technical Support Representative at ZaWin, you will have the opportunity to work with a talented team of professionals who are passionate about shaping the future of dentistry. You will also have access to cutting-edge technology and training opportunities to help you grow in your career.
