Client Service Director

1 week ago


Budapest, Hungary CROME Communication Kft. Full time
2010 óta működő CRM és direkt marketing ügynökség vagyunk, amely a leghatékonyabb megoldásokat nyújtja ezen a területen a hazai piacon., A Client Service Director feladata egy három fős Account Manageri csapat irányítása, mely egyrészt Contact Center, CRM, direkt és digitális marketing szolgáltatások nyújtásáért felelős a közép-európai régió helyi BMW leányvállalatainak, másrészt további ügyfeleinknek biztosított CRM, Marketing és Sales Automatizációs, valamint direkt és digitális marketing szolgáltatások ügyfélkommunikációját és projekt menedzsmentjét végzi.
  • Ügyfeleinknek végzett szolgáltatások üzleti felügyelete
  • Közvetlen beosztottak munkájának koordinálása, szakmai irányítása
  • Ügyfelekkel való kapcsolattartás és a kapcsolattartás felügyelete
  • Meglévő és potenciális új ügyfelek számára új szolgáltatások, projektek, kampányok kidolgozásának kezdeményezése, koordinálása
  • Üzleti célok megvalósítása
  • Az Account Manager csapat munkájával kapcsolatos folyamatok és tudásbázis management-je
  • Riportok, jelentések készítése az üzleti projektekről a CEO számára
,
  • Releváns egyetemi, vagy főiskolai végzettség
  • Tárgyalóképes angol nyelvtudás
  • Ügynökségi oldalon szerzett releváns tapasztalat
  • CRM alapú kommunikációs projektekben szerzett vezetői tapasztalat
  • Vezetői tapasztalat
  • Hatékony kommunikációs készség stratégiai és üzletfejlesztői gondolkodásmóddal ötvözve
  • Proaktivitás és jó problémamegoldóképesség
  • Határozott ugyanakkor empatikus vezetői hozzáállás
  • Magabiztos számítógépes és Microsoft Office ismeretek
,
  • Tapasztalat autóipari marketing projektek menedzselésében 
,
  • Függetlenséget, ugyanakkor erős csapattámogatást
  • Versenyképes fizetést
  • Béren kívüli juttatást (Cafeteria)
  • Home office lehetőséget (a próbaidő letelte után csak hétfőn és pénteken kell az irodából dolgoznod)
  • Stabil, megbízható üzleti hátteret
  • Változatos, kihívást jelentő szakmai feladatokat
  • Hosszútávú munkalehetőséget
  • Családias cégben nyugodt légkört

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