Slovenian Language Customer Service Representative

1 month ago


Budapest, Budapest, Hungary CROME Communication Kft. Full time
Customer Service Representative for Slovenian Clients

CROME Communication Kft. is a leading CRM and direct marketing agency with a strong presence in the local market. We are seeking a highly skilled and motivated Customer Service Representative to join our team and support the clients of a premium international brand.

Key Responsibilities:
  • Handle incoming customer inquiries and requests via phone, email, and chat
  • Provide accurate and timely responses to customer queries
  • Collaborate with the BMW dealer network and competent departments to resolve customer issues
  • Prepare and submit customer information responses
  • Make outgoing customer service calls to clarify data, address customer satisfaction, and follow up on leads
Requirements:
  • Slovenian native speaker
  • Intermediate English language skills
  • At least upper secondary education
  • Excellent verbal and written communication skills
  • Precision, independence, and reliability
  • Good computer and MS Office skills
What We Offer:
  • Competitive salary
  • Cafeteria benefit (after probationary period)
  • Home office (after probationary period, office attendance only on Mondays and Fridays)
  • 1-month side-by-side training to learn about BMW and our campaigns
  • Company events and team-building activities
  • Supportive and calm work atmosphere
  • Long-term employment and relocation package


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