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Order Management Specialist

2 months ago

Budapest, Budapest, Hungary Arrow Electronics, Inc. Full time
Job Summary

We are seeking a highly skilled Order Management Associate to join our team at Arrow Electronics, Inc. This role is responsible for ensuring timely and accurate order fulfillment, resolving customer issues, and collaborating with internal and external stakeholders to drive process improvements.

Key Responsibilities
  • Order Management: Monitor order status, resolve obstacles, and communicate with customers to ensure timely delivery.
  • Customer Service: Provide excellent customer service, respond to customer inquiries, and resolve issues in a professional and timely manner.
  • Process Improvement: Identify opportunities for process improvements and collaborate with internal and external stakeholders to implement changes.
  • Collaboration: Work closely with cross-functional teams, including sales, logistics, and finance, to ensure seamless order fulfillment.
Requirements
  • Education: Bachelor's degree or equivalent experience.
  • Experience: 1-2 years of order management or operations experience, preferably in the electronics industry.
  • Language Skills: Negotiation-level English language skills, both oral and written.
  • Skills: Good customer service skills, detail-oriented, analytical skills, ability to communicate at all levels, and work in a team environment.
Preferred Qualifications
  • ERP Systems: Experience with ERP systems, preferably Oracle.
  • Salesforce: Knowledge of Salesforce, particularly its use for case management.
What We Offer
  • Competitive Salary: Competitive salary package with a cafeteria system.
  • Hybrid Work: Hybrid work arrangement with 2 remote days.
  • Work-Life Balance: Well-planned work schedules, free weekends, and holidays.
  • Professional Development: Opportunity for professional and personal development in a complex system.
Arrow Electronics, Inc.

Arrow Electronics, Inc. is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunity for all qualified persons.