Customer Service Ambassador for Energy Efficiency Solutions

7 days ago


Budapest, Budapest, Hungary MADS Iskolaszövetkezet Full time

We are seeking a dedicated Commercial Support Specialist to join our team and support our diverse portfolio of project-based customers.

About Us

MADS Iskolaszövetkezet is a global and ethical company providing energy-efficient solutions that make a real impact. We make what matters work.

Job Description

This role involves handling inquiries from customers and internal teams via email, as well as taking charge of order entry, price checking, and order clearing to ensure compliance with Eaton's policies.

  • Oversee the full coordination of delivery and billing across multiple product lines to ensure seamless project order fulfillment for external customers.
  • Assist sales teams across EMEA and external customers with product/service order fulfillment, end-to-end order status management, repair/calibration requests, product changes or returns, accounts receivable collections, invoicing requirements.

The ideal candidate will have excellent communication skills and be able to apply established policies and procedures to resolve issues using proactive communication across our internal network of multiple product lines.

Requirements

To succeed in this role, you should have:

  • A passion for providing top-notch customer service in a fast-paced, collaborative environment.
  • Excellent communication and problem-solving skills.
  • The ability to work independently and as part of a team.
Benefits

We offer a competitive salary of 2475 Ft/hour, along with opportunities for professional growth and development.



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