Analytical Service Leader

1 week ago


Budapest, Budapest, Hungary Eurofins Analytical Services Hungary Korlátolt Felelősségű Társaság Full time
Ügyfélszolgálati Szakember – Szakértői Feladatok

Munkánk keretében a hazai piacon immár több mint 30 éve jelen lévő Eurofins Analytical Services Hungary Kft. kitűnő szakemberekkel, modern műszerparkkal és kiterjedt nemzetközi háttérrel vár Újpesten.


Az egészségvédelmi üzletágunk most elhivatott, munkájára igényes ügyfélszolgálati munkatársat keres határozatlan időtartamra, bejelentett fix havi fizetéssel és egyéb juttatásokkal, kötetlen munkaidőben, próbaidő leteltét követően home office lehetőséggel.


Fő feladatok:

  • Kapcsolattartás ügyfelekkel e-mailben és telefonon
  • Ügyfélek kéréseinek szakmai kiszolgálása, magas ügyfél-elégedettség fenntartása.
  • Ügyfél által megrendelt projektek nyomon követése, azok hatékony és időben történő teljesítése érdekében
  • 4 fős mintállománykezelő csapat felügyelete, koordinálása összhangban az beérkező ügyfél igényekkel
  • A laboratóriumi, valamint üzletfejlesztés és sales csapat munkájának támogatása a vállalati célok elérése érdekében
  • Különböző back-office adminisztrációs és ügyintézési feladatok elvégzése (beleértve egyszerűbb, könnyen megtanulható vámkezelési feladatokat is)

Követelmények:

  • Társalgási szintű angol nyelvtudás (magabiztos nyelvtudás, mind szóban és írásban)
  • Kiváló kapcsolatteremtő és kommunikációs készség
  • Magabiztos, segítőkész és problémamegoldó személyiség
  • Csapatjátékos
  • Proaktív munkavégzés
  • Ügyfélközpontúság
  • Felhasználói szintű számítástechnikai ismeretek, beleértve az MS office-t
  • Ügyfélszolgálati, értékesítési támogatással kapcsolatos tapasztalat
  • Főiskolai vagy egyetemi végzettség releváns területen (gazdaság, pénzügy, élettudomány)

Ügyfélkínálat:

  • Szuper munkakörnyezetet, hiszen Tudásközpontunk egy modern, impozáns épület Újpesten a 21. század követelményeinek megfelelő eszközparkkal és technikai feltételekkel, ahol fiatalos közeg, jó hangulatú csapat, támogató munkahelyi légkör vár
  • Cafetéria-juttatást, edvezményes sportolási lehetőséget (AYCM SportPass)
  • Hosszútávú munkalehetőséget heti 40 óra/kötetlen munkaidőben/próbaidő leteltét követően home office lehetőséggel

Termékeinkről és szolgáltatásainkról bővebb információt a honlapunkon olvashat.


További információkért és jelentkezésre kérjük, küldjön egy e-mailt bekezdésbekezdés



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