IT Support Specialist for Global Services

3 weeks ago


Budapest, Budapest, Hungary Getronics Global Service Centre Zrt. Full time

About the Role: We are seeking a skilled and customer-focused IT Support Specialist to join our Global Services team at Getronics. As a key member of our team, you will provide exceptional first-line technical support to our customers, ensuring their IT needs are met and exceeded.

Job Purpose: The primary goal of this role is to offer high-quality IT support to our customers, acting as a single point of contact for resolving and addressing their IT issues and queries. You will provide support through various channels, including email, chat, ITSM tools, and phone, in the contracted languages.

Main Responsibilities:

  • Deal with software and connection-related issues
  • Handle common IT (software/hardware) issues and queries
  • Use automated diagnostic programs to solve network problems
  • Escalate complex cases to other parties, internal or external
  • Provide first-line technical support to customers through various channels, including phone, ticket, chat, and email

Skills and Qualifications: To be successful in this role, you will need a good command of English and Spanish, both written and verbal. A high school degree or equivalent is required, along with effective communication skills and the ability to find creative solutions to problems. You should also be able to work well in a multicultural environment, have 24/7 availability, and possess analytical thinking skills.

Benefits: As an IT Support Specialist, you will enjoy a range of benefits, including a competitive salary, language allowance, SZÉP card benefit, sign-on bonus, and private health insurance. You will also have access to flexible hybrid working, remote work options, and a multicultural environment with over 25 nationalities.

About Getronics: Getronics is a global ICT integrator with a long history spanning over 135 years. Our vision is to reimagine the digital future, one customer at a time, through our integrated and secure-by-design portfolio. We serve over 1,400 customers across the globe, providing consistent IT services through our unique Global Workspace Alliance model.



  • Budapest, Budapest, Hungary UNICEF Global Shared Services Centre Full time

    Job Title: Business Support SpecialistAs an advocate for every child, you will receive a competitive tax-free salary, hybrid work opportunities, and a chance to work for a good cause.Key Responsibilities:Provide technical and business application support to UNICEF staffCollaborate with Business and Technical SMEs to inform improvements to business...


  • Budapest, Budapest, Hungary UNICEF Global Shared Services Centre Full time

    Job SummaryWe are seeking a highly skilled Business Support Specialist to join our team at the UNICEF Global Shared Services Centre. As a Business Support Specialist, you will be responsible for providing technical and business application support to UNICEF staff at all levels, through various channels, conducting thorough investigation, problem analysis and...


  • Budapest, Budapest, Hungary Randstad Hungary Kft. Full time

    Job DescriptionWe are seeking a highly motivated and enthusiastic colleague to join our partner's global team as a Global Payroll Support Specialist.About the CompanyRandstad Hungary Kft. has significant experience in the field of payroll, providing reliable and high-quality service to clients worldwide.Job SummaryIn this role, you will support communication...


  • Budapest, Budapest, Hungary Cross Border Talents Full time

    Are you a skilled Swedish speaker with a passion for delivering top-notch IT support? We're seeking an experienced Technical IT Support Specialist to join our team in Budapest, Hungary.About the Role:This is an exciting opportunity to work as a Service Desk Analyst for a dynamic and international company. As a key player in our IT support team, you will be...


  • Budapest, Budapest, Hungary KPMG Global Services Hungary Kft. Full time

    Job Title: Financial Accounting SpecialistJob Summary:We are seeking an experienced Financial Accounting Specialist to join our team at KPMG Global Services Hungary Kft. The successful candidate will be responsible for managing the monthly closing process, ensuring accuracy and completeness of financial statements, and providing financial analysis and...


  • Budapest, Budapest, Hungary Getronics Global Service Centre Zrt. Full time

    Getronics Global Service Centre Zrt. offers an exciting opportunity for a skilled Enterprise Desktop Support Specialist to join our team. As a key member, you will be responsible for delivering high-quality 2nd line support for a large German customer, focusing on Windows endpoint and mobile device management, MS Intune product family management, Citrix...


  • Budapest, Budapest, Hungary Karrier Hungária Full time

    We are seeking a highly skilled and dedicated Technical Support Specialist to join our team at Karrier Hungária. As an IT services company with a strong global presence, we offer a wide range of services and solutions that enable us to deliver exceptional customer experiences.Main Responsibilities:Provide first-level IT support to contracted clients,...


  • Budapest, Budapest, Hungary Get Work Trend Kft. Full time

    Job SummaryWe are seeking a highly skilled Global IT Support Specialist to join our team at Get Work Trend Kft. in Budapest, Hungary.The successful candidate will provide exceptional support for our applications, addressing customer issues via phone, chat, and email, while meeting and surpassing service level goals using support tools like email, chat,...


  • Budapest, Budapest, Hungary UNICEF Global Shared Services Centre Full time

    Transforming Lives, One Support Session at a TimeAs a Business Operations Assistant at UNICEF Global Shared Services Centre, you will embark on a journey to provide exceptional support to our staff, empowering them to deliver life-changing results for children and families worldwide.Enjoy a tax-free salary and hybrid work arrangement, allowing you to balance...


  • Budapest, Budapest, Hungary Mobility Partners Full time

    Job Title: Customer Support SpecialistMobility Partners, a global passenger transport settlement structure, is seeking a skilled Customer Support Specialist to attract new clients and support existing clients in Bulgaria.The ideal candidate will have strong verbal and written communication skills, fluency in Bulgarian (B2 or higher), and the ability to...


  • Budapest, Budapest, Hungary Adecco Kft. Full time

    We are seeking a skilled and multilingual Global Life Science Support Specialist to join our team at Adecco Kft. in Budapest, Hungary. The successful candidate will provide exceptional customer service to clients and sales teams in the region, ensuring seamless delivery and operational support.Company OverviewOur partner is a renowned global leader in the...


  • Budapest, Budapest, Hungary UNICEF Global Shared Services Centre Full time

    Job Title: Business Support AssistantAs a Business Support Assistant at the UNICEF Global Shared Services Centre, you will play a critical role in providing technical and business application support to UNICEF staff worldwide.Key Responsibilities:Provide timely and professional resolution of IT and business-related inquiries and complaints received from...


  • Budapest, Budapest, Hungary UNICEF Global Shared Services Centre Full time

    Join UNICEF Global Shared Services Centre as a Business Support AssistantWe are seeking a highly skilled and experienced Business Support Assistant to join our team. As a Business Support Assistant, you will be responsible for providing technical and business application support to UNICEF staff at all levels.Key Responsibilities:Provide technical and...


  • Budapest, Budapest, Hungary TOPTALENT Full time

    Overview of the RoleThis position is a fantastic opportunity to join our dynamic team as a Customer Service Specialist with IT support expertise. As a key member, you will play a crucial role in providing exceptional service and resolving technical issues for our clients.Compensation PackageThe estimated salary range for this position is 700,000 HUF -...


  • Budapest, Budapest, Hungary Getronics Global Service Centre Zrt. Full time

    About the role:As an IT Support Specialist at Getronics Global Service Centre Zrt., you will play a vital part in delivering exceptional customer experience by providing top-notch IT support to our contracted customers.Job Purpose: Our ideal candidate will be responsible for offering 1st level of IT support, acting as a Single Point of Contact (SPOC) in...


  • Budapest, Budapest, Hungary Deutsche Telekom TSI Hungary Kft. Full time

    At Deutsche Telekom IT Solutions (TSI) Hungary Kft., we are a leading provider of IT and telecommunications services with a strong presence in the Hungarian market. Our company is part of the Deutsche Telekom Group, a global leader in the field. Our employees are the backbone of our success, and we are looking for skilled professionals to join our team.The...


  • Budapest, Budapest, Hungary Zyntern Kft. Full time

    We are seeking a highly skilled International Tax Specialist for Global Mobility Services to join our team at Zyntern Kft. in Budapest, Hungary.Company OverviewZyntern Kft. is a leading provider of Global Mobility Services, helping individuals and organizations navigate the complexities of international taxation and relocation. Our team is dedicated to...


  • Budapest, Budapest, Hungary Randstad Hungary Kft. Full time

    Company Overview: Our client is a leading independent mobility provider in the commercial vehicle sector, headquartered in Salzburg. They offer roadside assistance and mobility services across Europe.About the Role: We are seeking a motivated individual to join our team as a European Mobility Service Support Specialist. As part of this role, you will be...


  • Budapest, Budapest, Hungary Get Work Trend Kft. Full time

    Get Work Trend Kft. is seeking a highly skilled Technical Support Specialist to join their team in Budapest, Hungary. The successful candidate will excel in providing top-notch technical support for the company's eSignature DAC component.About UsWe are a global IT services leader reshaping business and technology models for the digital age. Our mission is to...


  • Budapest, Budapest, Hungary AEGON CEE B.V., Magyarországi Fióktelep Full time

    Job Description: Financial Reporting Specialist for Aegon Global Business Solutions CenterAt Aegon Global Business Solutions Center, we are seeking a highly skilled Financial Reporting Specialist to join our team in Budapest, Hungary. As a key member of our finance team, you will play a critical role in ensuring the accuracy and timeliness of financial...