German Speaking IT Support Specialist

2 days ago


Budapest, Budapest, Hungary Get Work Trend Kft. Full time
Job Title: German Speaking IT Support Specialist - Service Desk Representative

We are seeking a highly skilled and experienced German-speaking IT support specialist to join our service desk team in Budapest.

About the Role:

This is an excellent opportunity for a motivated individual to work with a leading global IT services provider, supporting their key business partners and addressing clients' IT problems. The successful candidate will be responsible for managing end-user inquiries through various channels, including tools, phone, and email, as well as maintaining accurate records and administrative tasks.

Responsibilities:
  • Supporting one of our client's key business partners
  • Addressing clients' IT problems
  • Managing end-user inquiries through various channels
  • Maintaining accurate records and administrative tasks
  • Escalating issues beyond your scope to the appropriate teams
Requirements:
  • High School degree
  • Fluent German language skills
  • Upper-intermediate English skills
  • Residence permit or EU citizenship
  • Experience in IT support/service desk
  • Flexible and dynamic personality
  • Customer-centricity mindset and problem-solving skills
What We Offer:
  • Competitive salary (approx. €35,000 per year)
  • Cafeteria plan
  • Sign-up bonus for customer service experience
  • Medicover health insurance
  • Generali life insurance
  • Work commute supplement
  • Monthly public transportation pass
  • Office parking space
  • Safety glasses reimbursement
  • Language course reimbursement
  • Childbirth supplement
  • Baby pack in case of childbirth
  • Bring your kids to work
  • Voluntary pension and health fund membership fee contribution
  • Széchenyi Recreation Card
  • Fitness discount

Please note that the estimated salary is based on industry standards and may vary depending on individual qualifications and experience.



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