German Speaking IT Support Specialist
2 days ago
We are seeking a highly skilled and experienced German-speaking IT support specialist to join our service desk team in Budapest.
About the Role:This is an excellent opportunity for a motivated individual to work with a leading global IT services provider, supporting their key business partners and addressing clients' IT problems. The successful candidate will be responsible for managing end-user inquiries through various channels, including tools, phone, and email, as well as maintaining accurate records and administrative tasks.
Responsibilities:- Supporting one of our client's key business partners
- Addressing clients' IT problems
- Managing end-user inquiries through various channels
- Maintaining accurate records and administrative tasks
- Escalating issues beyond your scope to the appropriate teams
- High School degree
- Fluent German language skills
- Upper-intermediate English skills
- Residence permit or EU citizenship
- Experience in IT support/service desk
- Flexible and dynamic personality
- Customer-centricity mindset and problem-solving skills
- Competitive salary (approx. €35,000 per year)
- Cafeteria plan
- Sign-up bonus for customer service experience
- Medicover health insurance
- Generali life insurance
- Work commute supplement
- Monthly public transportation pass
- Office parking space
- Safety glasses reimbursement
- Language course reimbursement
- Childbirth supplement
- Baby pack in case of childbirth
- Bring your kids to work
- Voluntary pension and health fund membership fee contribution
- Széchenyi Recreation Card
- Fitness discount
Please note that the estimated salary is based on industry standards and may vary depending on individual qualifications and experience.
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