Concession Key Account Manager

1 week ago

Budapest, Budapest, Hungary Budapest Airport Full time 12,000,000 - 18,000,000 per year

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Date: Nov 28, 2025

Location: Budapest, HU

Company: budapestai

Who we are:

Budapest Airport Zrt. operates the largest international airport in Hungary. In 2022, we won the Gold level of the British Investors in People international award for outstanding employers. The rating shows that BUD employees are proud of their workplace, feel that their opinions and ideas matter, and find their tasks diverse and engaging.

If you work for us, you will find an open, international work atmosphere, a diverse and cohesive team where we are all committed to quality, development and the best possible travel experience

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Your tasks will be:

  • Manage a portfolio of concessionaires to improve business performance and service quality, collaborating with internal teams
  • Negotiate and administer lease contracts, including amendments
  • Build strong partnerships with concessionaires and passengers through a customer-focused approach
  • Lead strategic and individual projects from concept to implementation
  • Act as the primary contact for concessionaires, handling daily requests and operational issues
  • Drive service quality improvements by analyzing insights and monitoring partner actions
  • Ensure timely concessionaire payments and track performance against service standards
  • Support retail tenders and contract negotiations, managing documentation and the full tender cycle

Our requirements:

  • 3–5 years of relevant experience in commercial or client-facing roles in the retail industry, which could be shopping center management or key account management at a retailer or food & beverage company
  • Bachelor's degree in Economics, Business, or a related field
  • Fluent written and spoken Hungarian and English
  • Strong communication and interpersonal skills, able to build positive relationships
  • Proficient in MS Office (Excel, PowerPoint, Word)
  • Ability to work independently and manage small teams or projects
  • Understanding of airport commercial operations and their impact on business and customer experience
  • B category driving license
  • Strong organizational skills and attention to detail
  • Strategic, results-driven, and business-focused
  • Customer-oriented with excellent communication
  • Team player, self-motivated, and independent
  • Builds strong working relationships
  • Honest, reliable, and demonstrates personal drive

What we provide:

  • Bonus system, travel to work allowance
  • Private life and accident insurance
  • International working environment, daily use of the English language
  • Christmas bonus, free parking, employee discounts in various shops
  • Various company events (e.g. Christmas party, Santa Claus party, Runway Run and other sport events, etc.)
  • We care about the health of our employees: we support their well-being with free health screenings, mental health counselling and other activities

Your future workplace:

Liszt Ferenc International Airport is located next to the 18th district and Vecsés. We are easily accessible by bus 200E from Kőbánya-Kispest, and Ferihegy Railway Station is right next to us (trains run from Nyugati Railway Station and Zugló every quarter hour). You can reach us by car via the expressway or the M0 and you don't have to worry about parking

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