Commercial Service Support Specialist

Imagine yourself…Doing meaningful work that makes an everyday impact on the world around you.Growing your expertise and expanding your skillset with every project.Owning your ambition and fueling your career growthAt Hach ), a Veralto company, we ensure water quality for people around the world, and every team member plays a vital role in that mission. Our founding vision is to make water analysis better—faster, simpler, greener, and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.As part of our team and the broader Veralto network, you'll be part of a unique work environment where purpose meets possibility: where you'll make an immediate, measurable impact on a global scale by enabling the world's everyday water needs, and where you'll have opportunities to foster your professional development and fuel your career growth.Motivated by the highest possible stakes in climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: We offer:Powerful team looking forward to working with you.Possibility to work from Home (2 days per Week).Further development of your personal skills through a varied range of tasks.Flexible working hours.As a Commercial Service Support Specialist, you will play a key role in ensuring the smooth operation of our Service and Maintenance Programs, while also contributing to general commercial support activities. As first point of contact, you will be a vital link between technicians, customers, and internal teams—coordinating service delivery and supporting long-term customer satisfaction and loyalty.In this role, a typical day will look like:Taking responsibility for coordinating the planning and delivering our Service and Maintenance Programs, including supporting renewals and expansions.Supporting commercial proposals and creating tailored service offers aligned with customer requirements.Acting as the first point of contact for customers, assisting them with adding new devices, extending contracts, and exploring additional opportunities.Handling and supporting the Field Service team's dispatch activities in our Salesforce/ServiceMax based systems by scheduling maintenance appointments and optimizing service technicians' route planning to maximize resource efficiency.Maintaining accurate and up-to-date customer and service program dataActively monitoring workload- and commercial activity related performance through Salesforce dashboards, identifying optimization opportunities and adjusting schedules and offerings when necessary.Providing support with other Service Administration tasks when required.Contributing your own ideas to improve dispatching and service program processes.The offices are based on Budapest, Vöröskereszt u. 8-10, 1222 HungaryThe essential requirements of the job include:Excellent communication skills with a customer-oriented mindset.Strong command of English and native-level Hungarian; additional Central European languages are an advantage.Commercial background with several years of experience in customer service, dispatching and administrative roles.Outstanding organizational skills and a structured approach to work.Experience with Salesforce/ServiceMax and proficiency in Microsoft Office (Excel, Teams).Team-oriented mindset, cooperative attitude, and problem-solving skills.AtHach), we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better—faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.As part of our team, you'll make an immediate, measurable impact on a global scale by enabling the world's everyday water needs. You'll also belong to a respectful and collaborative community that fosters career growth and professional development. You'll be supported by resources that make a positive difference in your life because, at Hach, we value your authenticity and want your talents to shine.Motivated by the highest possible stakes of climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: Hach is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose:Safeguarding the World's Most Vital Resources.At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.Unsolicited AssistanceWe do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral., Gabriela Monfrecola, >