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IT Desktop Support Intern
3 months ago
Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution Join us to make your contribution.
The IT Desktop Support Trainee will be responsible for working in the Desktop Team to provide effective second line IT Support for IT-related Incidents and Catalog Requests in the Service Now System. This role provides support for all users of IT Computer Systems including handling hardware, computer, mobile devices and installing software.
Your Impact
- Supporting Incident and Request tickets assigned to the Desktop Team in Service Now System.
- Assisting users with basic IT issues right away.
- Assisting local Desktop team with handling hardware related requests including setup of new PCs/laptops/monitors/etc. and handing over equipment of leavers.
- Wiping the software from out of warranty PC's and prepare them for collection by Third Party Company.
- Occasionally taking phone calls from EME business users.
Your Experience and Qualifications
- Minimum intermediate Hungarian and English knowledge both verbal and written.
- Good knowledge of PC skills including Windows and Microsoft Office products.
- Good communication and decision-making skills.
- Experience with connecting PCs/laptops/monitors/keyboards, etc. and installing IT software.
- Have ongoing university studies for at least 6 months and able to work 16-24 hours weekly.
Your Benefits
- Flexible working opportunities.
- Continuous development and training opportunities (monthly training sessions, e-learning courses, online language learning tool).
- Long-term internships with practical knowledge acquired alongside university studies.
- Support from experienced colleagues for professional development.
- 2300 HUF hourly wage.
Your Workplace
AGCO Shared Service Center (SSC) is located at Office Garden in the 11th district, in one of the most dynamically developing areas of Budapest providing global support to all AGCO global factories and sites in Finance, HR, IT, Purchasing, Customer Experience and Engineering functions. The office is easily accessible by car and public transport. Restaurants, cafés and a shopping centre are also located around the office.
We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.
Join us as we bring agriculture into the future and apply now
