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Customer Service Agent German

2 months ago

Budapest, Budapest, Hungary Formlabs Kft Full time
About Formlabs

Formlabs is a leading manufacturer of professional 3D printers, with a mission to bring groundbreaking technology to the desktops of designers, engineers, researchers, artists, and healthcare professionals worldwide.

Job Description

We are seeking a highly skilled and customer-focused Customer Service Agent to join our team in Budapest. As a key member of our Customer Services team, you will be responsible for providing exceptional support to our users, ensuring they have the best tools and experience possible.

Key Responsibilities
  • Provide top-notch customer support via phone, email, and chat, resolving issues and empowering users to innovate and create.
  • Collaborate with our international engineering team to feed customer feedback and drive product improvement.
  • Stay up-to-date with the latest 3D printing technology and trends, sharing knowledge with colleagues and users alike.
Requirements
  • Business-fluent German and English language skills.
  • Excellent analytical, communication, and problem-solving skills.
  • Experience in technical support for hardware products, 3D modeling, and 3D printing.
  • Additional language skills in French, Italian, or Spanish are a plus.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and inclusive work environment.
  • Access to the latest 3D printing technology and training.
Why Join Us?

At Formlabs, we're passionate about revolutionizing the 3D printing industry and empowering users to create something amazing. If you're a customer-focused, tech-savvy individual with a passion for innovation, we'd love to hear from you