Customer Support Intern
2 months ago
Customer Support Intern (Hebrew) - Eaton - Gross 2475 Ft/hours
Leírás: Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join EATON and help us provide energy-efficient solutions that make a real impact.
We make what matters work.
Feladat:
The primary function is to provide commercial support to Eaton customers. Responsible for interfacing with customers and internal parties via email, phone, chat and case management tool.
Your Key Deliverables:
- Handles inquiries via phone, chat and email from customers and/or internal parties
- Order management: order entry, price checking, order clearing compliant with Eaton's policies
- Complaint handling
- Coordination of delivery and billing
- Completing reports to support the team
- To resolve problems by applying established policies, procedures and tactics and using pro-active communication across internal network of multiple product lines
- Fosters an environment which promotes Eaton's goals and philosophy, encourages continuous improvement and builds customer relationships
Óradíj: 2475
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