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Part-timer Customer Support
2 months ago
Our prestigious partner, a market leader of pet supplies is looking for motivated and customer-oriented individuals to join their Customer Service Team.
They are animal lover professionals who are passionate about smooth processes and progressive solutions. That's why they look for competent, animal-loving doers who think like they do. Their priority is their community and their people.Pozíció leírása / Job description
Work schedule: 20 hours weekly Handle customer inquiries in German, only in emailResolve issues in a timely and efficient manner and provide exceptional customer service by emailMaintain accurate records of customer interactions and transactionsCollaborate with the team to ensure the best possible customer experienceIdentify opportunities to improve customer experience and provide feedback to the teamElvárások / Requirements Strong, fluent German knowledge (you will use it in writing, but the interviews are in German language)Beginner level English knowledge, for the internal communication Some experience in customer serviceGood communication and writing skills Successful completion of an email writing test during the interview Willingness to learnSolution-oriented mindsetAttention to detailAmit kínálunk / Offer Attractive remuneration, next to various additional services and benefits, e.g. employee discounts, cafeteria scheme, home office allowanceFull home office opportunity: you can work from anywhereWork-life balance and flexible working hours: you can work 20 hours per week, between Monday-Friday 8:00-18:00, whenever you wantOpen, transparent, dynamice and innovative environment Supporting and welcoming colleages and team leaderSuccessful, stable companytapasztalat Pályakezdő / Fresh Grad
készségek 'Nem igényel speciális szaktudást''No special skill required'
szakmai ismeretek 'Nem igényel speciális végzettséget''No special qualification required'
szükséges végzettség Középiskolai végzettség / High school
