Customer Service Team Leader

2 weeks ago


Budapest, Hungary Karrier Hungária Full time

Main responsibilities:Taking full responsibility for the people management of the CSR teamDelegating tasks to teams members effectivelyAssuring that all processes and the company’s policies are respectedTaking part in the order management processesHandling escalations and complex order issuesSupporting the sales and accounting teams and processes Building and keeping active contact with high-level stakeholder managementRequired skills:At least 5 years experience in customer service experience with order management tasksFluent in English Outstanding problem solving skills and customer orieted attitudeExcellent communication skillsAdvantages:1-2 years of people management experience is a plusWhat our partner can offer to you:2 days home office Multinational environment and professional teamBeautiful working environmentCooperative company cultureComplex processes



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