Dental Support Specialist
4 weeks ago
About the Role
As a Dental Support Specialist at ZaWin, you will play a vital part in transforming the way thousands of dentists lead their practices. Your work will focus on building a cloud-driven practice that enables dentists to easily manage their business at the click of a mouse.
We're not just transforming dental operations; we're shaping the future of an entire industry. Our cutting-edge software streamlines processes, enhances patient experiences, and boosts profitability through automation and advanced workflow tools.
We're seeking a highly motivated and skilled individual to join our team as a Cloud Operations Representative. The successful candidate will be responsible for diagnosing and resolving technical issues, providing support to dentists, and working closely with our different teams to monitor the IT environment of the dentist's practices.
The ideal candidate will have a proven track record in customer service, excellent problem-solving and troubleshooting skills, and a strong communication style. Additionally, they will be fluent in English and have a keen interest in staying updated with the latest technology trends.
Key Responsibilities
- Diagnose and resolve technical issues
- Provide technical advice and recommendations tailored to dentist practice requirements
- Work with our different teams and monitor the IT environment of the dentist's practices
- Offer technical support and guidance to dentists
Requirements
- Bachelor's degree in a related field
- Excellent communication and problem-solving skills
- Strong technical skills and knowledge of computer systems and networks
- Fluency in English
- Ability to work independently and manage time effectively
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