Dutch Speaking IT Support

1 week ago


Budapest, Hungary Karrier Hungária Full time

Join our partner, a leading multinational in IT services and consulting. This is your chance if you want to work in a continuously growing, stable company.Main responsibilities:Addressing IT issues for clients and serving as the initial point of contact for customers (Level 1 IT support) Managing end-user inquiries through tools, phone, and email Accurately documenting and administering calls in the ticketing system Escalating unresolved issues to the appropriate Level 2 teams Keeping users updated and tracking ongoing casesEnhancing and maintaining customer satisfaction levelsRequired skills:Proficient in Dutch at an advanced or native level, with upper-intermediate English skillsUniversity graduates are welcome, including recent graduates Customer-focused mindsetExcellent written and verbal communication skillsWillingness to work in shiftsAdvantages:Customer support experience What our partner can offer to you:Competitive salary and cafeteriaHealth insurance



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