Customer Service Expert with German Language Proficiency

2 days ago


Budapest, Budapest, Hungary Get Work Trend Kft. Full time
Exciting Opportunity for Customer Service Professional

We are seeking a dedicated and customer-oriented individual to join our team as a German Speaking Customer Service Representative. This role offers the chance to work in a dynamic environment, utilizing your language skills and problem-solving abilities to deliver exceptional customer experiences.

About the Role
  • Provide top-notch customer service via multiple channels (internet, phone, fax, email) to key accounts and retail sites
  • Utilize deep knowledge of key accounts to handle escalations and resolve issues efficiently
  • Collaborate with internal stakeholders to ensure seamless order processing, delivery, and fulfillment
  • Support global activities by triaging, resolving, or forwarding inquiries, while building strong relationships with customers and colleagues
Requirements
  • Fluent English and B2 proficiency in German
  • University degree and relevant customer service experience an advantage
  • Excellent communication, problem-solving, and relationship-building skills
What We Offer
  • Competitive annual salary (approximately €45,000 - €55,000 depending on experience)
  • Cafeteria benefits package including health insurance, laptop, mobile phone, and more
  • Ongoing training and development opportunities to enhance skills and career growth
  • A family-friendly workplace with extended parental leave and mother-baby room facilities
How to Apply

Please submit your application via our online portal. If you have any questions, feel free to reach out to us.



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