Global Healthcare IT Support Specialist
2 weeks ago
We are looking for a dedicated professional to join our team at Get Work Trend Kft., a global healthcare company that offers exceptional career paths and great benefits for fresh graduates and outstanding professionals. Our ideal candidate will be fluent in German and English, have a high school degree, and be interested in the world of IT. They should also possess outstanding customer service, communication, and interpersonal skills.
Responsibilities- Providing IT support for software and hardware incidents and service requests for MAC, Windows, and Google environments
- Giving your best to represent the End Users' needs and issues, and escalate situations as required
- Keeping them informed on the status of their request and guiding them for their best satisfaction and productivity
In this role, you will work with various technologies such as Apple and Microsoft operating systems and devices, Google suite, Microsoft Office products, SAP, Sharepoint, corporate wired/wireless networks, and video conferencing systems. Previous experience with ticket tools like HP Service Manager or ServiceNow is an advantage.
About You- Excellent troubleshooting, task prioritizing, and problem-solving skills
We offer a competitive salary of approximately $45,000 - $55,000 per year, depending on your level of experience and qualifications. In addition, we provide a cafeteria package, annual bonus, work commute supplement, Medicover health insurance, loyalty program, AYCM Sportpass, free language courses, training opportunities, coaching/mentoring opportunity, buddy program, and a flexible working framework.
Why Join Us?- Long-term career opportunities, including the possibility of working abroad
- A great, people-focused company culture
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