Slovak Language Customer Support Specialist

2 weeks ago

Budapest, Budapest, Hungary Thermo Fisher Scientific Full time

Work Schedule Overview

Standard hours of work are Monday through Friday.

Workplace Environment

This role is based in an office setting.

Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Thermo Fisher Scientific. This role will involve supporting our clients throughout the entire lifecycle, including administrative, quotation, and order fulfillment phases.

Key Responsibilities

  • Work collaboratively as part of a team on various assignments and projects.
  • Develop expertise in the Customer Service functions of our ERP system.
  • Maintain customer data accurately.
  • Analyze individual customer requirements and direct activities to the relevant departments.
  • Prepare and submit daily customer service reports.
  • Process all fax, written, and web orders within our division's guidelines, ensuring timely communication of product availability to customers as required.
  • Respond to customer inquiries via phone in a professional and timely manner.
  • Efficiently and expertly handle customer complaints and tenders in accordance with our service level agreement.
  • Comply with Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and departmental training guidelines.
  • Perform other related duties as assigned or required.

Required Skills and Qualifications

  • Proficient in Microsoft Office.
  • Fluency in written and spoken English, Hungarian, and Slovak.
  • Effective communication skills, with the ability to clearly articulate information over the phone.
  • Problem-solving abilities, with the capacity to multitask and meet deadlines.
  • A self-motivated individual with a positive attitude and excellent teamwork skills.
  • Attention to detail and accuracy in their work.
  • Strong interpersonal skills and the ability to prioritize tasks effectively.
  • Judgment, tact, and subtlety when interacting with internal and external customers.
  • Ability to work independently on daily routine tasks, as well as troubleshoot system issues.

Experience and Education

  • Relevant customer service experience is essential, preferably in a call center or office environment.
  • Experience with Oracle or SAP is preferred but not mandatory.
  • A high school diploma or equivalent is required; a Bachelor's degree is preferred but not essential.

Working Conditions

  • This role involves repetitive typing, significant phone interaction, and regular computer use.
  • The majority of physical demands are typical of those found in an office environment.
  • Thermo Fisher Scientific is an equal opportunities employer and is committed to hiring a diverse and inclusive workforce.

We are proud to be an equal opportunities employer and are committed to hiring a diverse and inclusive workforce.

  • Slovak or Czech Customer Support Specialist

    1 week ago

    Budapest, Budapest, Hungary Karrier Hungária Full time

    Job Title: Slovak or Czech Customer Support SpecialistWe are looking for a highly skilled and motivated Slovak or Czech Customer Support Specialist to join our team at Karrier Hungária. This is an exciting opportunity to work with one of the world's largest retailers of consumer goods, providing customers with the best products and services while building a...

  • Customer Service Representative

    3 weeks ago

    Budapest, Budapest, Hungary Thermo Fisher Scientific Full time

    Job SummaryWe are seeking a highly skilled Slovak language Customer Service Representative to join our team at Thermo Fisher Scientific. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients in the Slovak language.Key Responsibilities:Provide timely and accurate responses to customer...

  • Customer Service Representative

    2 weeks ago

    Budapest, Budapest, Hungary Thermo Fisher Scientific Full time

    Customer Service Representative - Slovak Language ExpertWe are seeking a highly skilled Customer Service Representative to join our team. As a Slovak language expert, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.Key...

  • Customer Service Representative

    3 weeks ago

    Budapest, Budapest, Hungary Thermo Fisher Scientific Full time

    Work Schedule and EnvironmentStandard Monday to Friday, office setting.Job OverviewAt Thermo Fisher Scientific, we're driven by a singular mission: enabling our customers to make the world a better place. As a Customer Service Representative, you'll play a vital role in supporting our clients throughout the lifecycle, from administrative to order fulfillment...

  • Polish Language Support Specialist

    4 weeks ago

    Budapest, Budapest, Hungary Cognizant Technology Solutions Hungary Kft. Full time

    Job SummaryWe are seeking a highly skilled Polish Language Support Specialist to join our team at Cognizant Technology Solutions Hungary Kft. As a Polish Language Support Specialist, you will be responsible for providing exceptional customer service to our clients, resolving IT issues, and maintaining a high level of customer satisfaction.Key...

  • Customer Support Specialist

    4 weeks ago

    Budapest, Budapest, Hungary Reedsy Full time

    We're looking for a skilled Customer Support Specialist to join our team at Reedsy. As a key member of our support team, you'll be responsible for providing top-notch support to authors and publishing professionals, helping them navigate our platform and overcome any challenges they may face.Key responsibilities include:Offering support to authors and...

  • IT Support Specialist

    3 weeks ago

    Budapest, Budapest, Hungary Fox HR Consulting Kft. Full time

    Exciting Opportunity for a French Language IT Support AgentWe are seeking a highly skilled IT Support Specialist with excellent French language skills to join our team. As a French Language IT Support Agent, you will be responsible for providing comprehensive guidance and information on IT-related issues to customers via email, chat, and telephone.Key...

  • Slovak Language Customer Service Representative

    3 weeks ago

    Budapest, Budapest, Hungary Thermo Fisher Scientific Full time

    Work Schedule and EnvironmentStandard work schedule, Monday through Friday, in a modern office environment.About the RoleAt Thermo Fisher Scientific, we value our talented team members who contribute to our mission of enabling our customers to make the world a better place. As a Customer Service Representative, you will play a vital role in supporting our...

  • Senior German Language Customer Support Specialist

    3 weeks ago

    Budapest, Budapest, Hungary Thermo Fisher Scientific Full time

    About the RoleThermo Fisher Scientific is seeking a Senior German Language Customer Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing top-notch support to our customers via phone and email.Key ResponsibilitiesAct as the first point of contact for our customers via phone and emailCreate...

  • Customer Support Specialist

    4 weeks ago

    Budapest, Budapest, Hungary Mobility Partners Full time

    Job Title: Customer Support SpecialistMobility Partners, a global passenger transport settlement structure, is seeking a skilled Customer Support Specialist to attract new clients and support existing clients in Bulgaria.The ideal candidate will have strong verbal and written communication skills, fluency in Bulgarian (B2 or higher), and the ability to...

  • IT Support Specialist

    2 weeks ago

    Budapest, Budapest, Hungary Randstad Hungary Kft Full time

    About the Role:We are seeking an IT Support Specialist to join our team, who is fluent in German and English, to provide support to our clients through various communication channels. The ideal candidate will have a strong interest in IT and be able to find creative solutions to problems.Responsibilities:Provide technical support to clients via phone, email,...

  • French Language IT Support Specialist

    1 week ago

    Budapest, Budapest, Hungary Fox HR Consulting Kft. Full time

    OverviewWe are seeking an experienced French Language IT Support Specialist to join our team at Fox HR Consulting Kft. As a key member of our service desk, you will provide high-quality technical support to our clients via email, chat, and telephone.

  • Customer Support Specialist

    1 week ago

    Budapest, Budapest, Hungary Reedsy Full time

    About the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Support Specialist. This is an exciting opportunity to work with a rapidly growing company that is dedicated to empowering authors and publishing professionals.The ideal candidate will have excellent communication skills, a strong analytical mind,...

  • IT Support Specialist

    4 weeks ago

    Budapest, Budapest, Hungary Randstad Hungary Kft Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented IT Support Specialist to join our team. As a German-speaking IT Support Specialist, you will be responsible for providing top-notch technical support to our clients via email, chat, or phone.Key Responsibilities:Resolve IT issues and queries from end-users in a timely and professional...

  • Customer Support Specialist

    4 weeks ago

    Budapest, Budapest, Hungary Reedsy Full time

    About the RoleWe're seeking a highly skilled Customer Support Specialist to join our team at Reedsy. As a key member of our support team, you will be responsible for providing exceptional support to authors, creative publishing professionals, and optimizing conversion.Key Responsibilities:Offer support to authors and creative publishing professionalsOptimize...

  • Customer Support Specialist

    4 weeks ago

    Budapest, Budapest, Hungary Reedsy Full time

    About the RoleWe're seeking a highly skilled Customer Support Specialist to join our team at Reedsy. As a key member of our support team, you will be responsible for providing exceptional support to authors and creative publishing professionals, optimizing conversion, and maintaining a high NPS.Key Responsibilities:Offer support to authors and creative...

  • Customer Support Specialist

    4 weeks ago

    Budapest, Budapest, Hungary Mobility Partners Full time

    Mobility Partners is seeking a highly motivated Customer Support Specialist to join our team. As a key member of our customer success team, you will be responsible for providing exceptional support to our clients in Spain.The ideal candidate will have strong communication skills, both written and verbal, and be fluent in Spanish (B2 or higher). Additionally,...

  • Customer Support Specialist

    3 weeks ago

    Budapest, Budapest, Hungary Reedsy Full time

    **About the Role**We're seeking a skilled Customer Support Specialist to join our team at Reedsy. In this role, you'll be responsible for providing top-notch support to authors and creative publishing professionals.**Key Responsibilities**Offer exceptional support to users, addressing their queries and concerns in a timely and professional manner.Review...

  • Customer Service Specialist with IT Support Expertise

    7 days ago

    Budapest, Budapest, Hungary TOPTALENT Full time

    Overview of the RoleThis position is a fantastic opportunity to join our dynamic team as a Customer Service Specialist with IT support expertise. As a key member, you will play a crucial role in providing exceptional service and resolving technical issues for our clients.Compensation PackageThe estimated salary range for this position is 700,000 HUF -...

  • Customer Support Specialist

    4 weeks ago

    Budapest, Budapest, Hungary Reedsy Full time

    About the RoleWe're seeking a highly skilled Customer Support Specialist to join our team at Reedsy. As a key member of our support team, you'll be responsible for providing exceptional support to authors and publishing professionals, helping them to overcome any challenges they may face while using our platform.Key Responsibilities:Offer support to authors...