Senior Technical Service Manager

1 month ago


Budapest, Budapest, Hungary SAP Full time

Senior SAP Technical Consultant

We are seeking an accomplished Senior SAP Technical Consultant to join our SAP Enterprise Cloud Services team as a Technical Service Manager (TSM). This role will contribute to SAP's global strategy by supporting customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise.

As a Technical Service Manager, you will play a critical part in helping customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape. You will act as a trusted technical advisor to our customers and partners, analyzing customer's business requirements and problems and working across the SAP Enterprise Cloud Services and other SAP departments to provide quality services to our customers, resolve technical complexities and accompany them throughout their entire cloud transformation journey.

Key Responsibilities:

  • Analyze and implement SAP support methodology.
  • Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools.
  • Understand the SAP high availability and disaster recovery architecture, network and virtual technologies (load-balancer, virtual machine).
  • Own, lead and coordinate operational tasks, escalations, process improvements.
  • Support the operation of technical system landscapes.
  • Deliver high quality and ensure stable operations.
  • Identify top issues, define action plan and drive the resolution process.

Requirements:

  • Minimum 7+ years of SAP Technical Administration with SAP Basis skills and knowledge & experience on Administration and Operations of SAP solutions.
  • Ability to work effectively as a virtual member of a dynamic, dispersed team.
  • Strong background in SAP Solutions, SAP technology and products and cloud technology.
  • Good knowledge on S/4HANA architectures and S/4HANA related migration paths and tools.
  • Solid understanding as well as experience in SAP HANA.
  • Experience in Technical Architecture/Implementation/Change Management.
  • Deep experience in technical planning, implementation and configuration.
  • Expert across multiple SAP and non-SAP technologies.
  • Knowledge of SAP RISE or ECS experience would be an advantage.

About SAP:

SAP is a global leader in enterprise software and software-related services. Our innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. We are a cloud company with two hundred million users and more than one hundred thousand employees worldwide, committed to personal development and a highly collaborative team ethic.

We value diversity and inclusion:

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.



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