Highly Skilled Technical Support Specialist for Italian Speaking Professionals

2 days ago


Budapest, Budapest, Hungary Get Work Trend Kft. Full time

This is an exciting opportunity to work as a Technical Support Specialist for a leading global IT services provider. Based in Budapest, you will be part of a dynamic team that delivers innovative solutions to clients across various industries.

Job Description:

We are seeking a highly skilled and experienced professional who can provide comprehensive support for applications and IT infrastructure. As a Technical Support Specialist, you will be responsible for delivering exceptional customer service, troubleshooting technical issues, and documenting incidents in our ITSM tool.

Responsibilities:
  • Deliver high-level remote technical support and issue resolution
  • Document and track issues in the ITSM tool with precision
  • Support team members with Level 1 queries and manage incidents and requests
  • Offer insights for improving internal processes, workflows, and service quality
Requirements:

To be successful in this role, you will need to possess:

  • A high school degree
  • Fluent Italian (close to native level) skills
  • Upper-intermediate English skills
  • Residence permit or EU citizenship
  • Min. of 2 years of experience in solving IT problems
What We Offer:

In return for your expertise, we offer a competitive salary and a range of benefits, including:

  • Cafeteria
  • Sing-up bonus
  • MEDICOVER health insurance
  • Generali life insurance
  • Free sport allowance
  • All You Can Move SportPass at a discounted price
  • Udemy access and training courses on various platforms
  • Work commute supplement
  • Monthly public transportation pass
  • Office parking space
  • Safety glasses reimbursement
  • Reimbursable language courses
  • Childbirth supplement
  • Baby pack in case of childbirth
  • Bring your kids to work
  • Voluntary pension- and health fund membership fee contribution
  • Széchenyi Recreation Card
  • Fitness discount

We strive to create a youthful, dynamic working environment with team-building activities and company events. If you are passionate about delivering exceptional customer service and have a keen eye for detail, we encourage you to apply for this exciting opportunity.

Salary:

The estimated annual salary for this position is approximately €45,000 - €60,000, depending on your experience and qualifications.



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