Customer Support Specialist for eSignature Solutions
2 days ago
As a Customer Support Specialist for eSignature solutions, you will play a crucial role in providing exceptional technical support to our clients. We are seeking a highly skilled and customer-centric individual with a strong background in service desk operations.
About the RoleWe offer a competitive salary of $45,000 per annum, plus additional benefits. Our team is known for its dynamic and youthful working environment, with opportunities for growth and development.
The ideal candidate will possess:
- Fluent French language skills
- Upper-intermediate English skills
- Several years of strong service desk experience
- Affinity for development and coding
Your key responsibilities will include:
Technical SupportProviding expert technical support for our eSignature DAC component, troubleshooting and resolving customer inquiries, and escalating issues promptly.
Product KnowledgeUtilizing broad product knowledge to enhance customer adoption, employ various support tools to solve customer issues, and promote products through consultative discussions.
Problem-SolvingProactively identifying areas for product improvement and bug fixes, and exceeding service level goals for eSignature and related services.
Our comprehensive benefits package includes:
- Competitive salary
- Cafeteria
- Sign-up bonus
- MEDICOVER health insurance
- Generali life insurance
- Work commute supplement
- Monthly public transportation pass
- Office parking space
- Safety glasses reimbursement
- Language course reimbursement
- Childbirth supplement
- Baby pack in case of childbirth
- Bring your kids to work
- Voluntary pension and health fund membership fee contribution
- Széchenyi Recreation Card
- Fitness discount
We look forward to welcoming a talented and motivated individual to our team
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