Regional Sales Operations Manager

2 weeks ago


Budapest, Budapest, Hungary Randstad Hungary Kft Full time
About the Role

We are seeking a highly skilled Regional Sales Operations Manager to join our team in Budapest. This is an exciting opportunity for a motivated individual to take on a challenging role and make a significant impact on our sales operations.

Key Responsibilities:

  • Manage tasks and processes that support the sales team in meeting business goals within a commercial framework.
  • Liaise with distributors in French, ensuring effective communication and timely resolution of issues.
  • Guarantee accurate and efficient processing of transactions, including order entry, tracking, stock updates, reporting, invoicing, returns, complaints, and credits.
  • Provide exceptional customer service, handling calls and complaints in accordance with service level agreements.
  • Maintain high-quality case and call logs, with regular updates until resolution.
  • Collaborate with internal teams, including sales, finance, and other relevant departments.

Requirements:

  • Strong communication abilities in English and French, with excellent problem-solving skills.
  • Significant experience in customer service and order processing within a dynamic corporate environment.
  • Proficiency in SFDC, MS Office, and SAP.
  • Dynamic, open-minded, and fast-paced approach.
  • Precision in data entry and great organizational skills.

What We Offer:

  • An attractive salary package with cafeteria benefits and annual bonus.
  • Health insurance, unlimited access to examinations and checkups.
  • Hybrid work schedule (2 home office days per week).
  • 100% travel allowance for employees living outside of Budapest.
  • Plus allowances for marriage, childbirth, and school start.
  • Employee Referral Program.
  • AYCM contract opportunity/gym membership discount.


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