Help Desk Agent

1 month ago


Budapest, Budapest, Hungary FAO of the United Nations Full time

Job Description:

Client Support Assistant:

About the Position:

The FAO of the United Nations is seeking a highly skilled and experienced Client Support Assistant to join our team. As a Client Support Assistant, you will be responsible for providing exceptional support to our clients, ensuring that their queries are addressed promptly and efficiently.

Responsibilities:

  • Provide technical support to clients via phone, email, or in-person
  • Assist clients with general inquiries and resolve issues in a timely and professional manner
  • Develop and maintain knowledge of corporate computerized financial, travel, human resources systems and administrative procedures and policies
  • Work collaboratively as part of a team to achieve common goals
  • Build and maintain effective relationships with clients and colleagues
  • Stay up-to-date with the latest technology and software to provide best-in-class support

Requirements:

  • Secondary School Education
  • Four years of relevant experience in office/management support work, including human resources, travel, finance and/or general administration
  • Working knowledge (full proficiency - level C) of English
  • Very good knowledge of the MS Office applications, Internet and office technology equipment
  • Residency: Nationals of the country of the duty station or possess an existing visa/work permit and reside within commuting distance of the duty station

Competencies:

  • Results Focus
  • Teamwork
  • Communication
  • Building Effective Relationships
  • Knowledge Sharing and Continuous Improvement

Desirable Qualifications and Skills:

  • Work experience in more than one area of work
  • Intermediate knowledge (intermediate proficiency - level B) of another FAO official language (Arabic, Chinese, French, Russian or Spanish)
  • Good knowledge of FAO's organizational structure

Language: English



  • Budapest, Budapest, Hungary Fox HR Consulting Kft. Full time

    Transform Your Career with Fox HR Consulting Kft.We are seeking a highly skilled and customer-focused French Speaking Service Desk Agent to join our dynamic IT team. If you have a passion for helping others and are fluent in French, this could be the opportunity for you.Competitive salary and benefits packageFull-scope training courses from your first...


  • Budapest, Budapest, Hungary Get Work Trend Kft. Full time

    Job Opportunity: German Speaking Service Desk AgentOur client is a leading global IT services company, transforming business and technology models for the digital age through industry-focused consulting and innovation. They foster efficiency and help shape the future of industries. This position is part of their pharmaceutical team, working with clients in...


  • Budapest, Budapest, Hungary Fox HR Consulting Kft. Full time

    Job OverviewWe are seeking a highly skilled German speaking Service Desk Agent to join our team at Fox HR Consulting Kft. The ideal candidate will possess excellent communication skills in both German and English, with a strong background in customer service or IT helpdesk-related roles.Key Responsibilities:Provide comprehensive guidance and information on...


  • Budapest, Budapest, Hungary Cognizant Technology Solutions Hungary Kft. Full time

    Job SummaryAs a Polish speaking Service Desk Representative at Cognizant Technology Solutions Hungary Kft., you will be the first point of contact for our clients, resolving their IT issues and providing exceptional customer support. Key ResponsibilitiesResolve IT issues of our clients via phone, email, and ticketing toolsHandle end-user calls and web...

  • IT Support Specialist

    4 weeks ago


    Budapest, Budapest, Hungary Fox HR Consulting Kft. Full time

    Exciting Opportunity for a French Language IT Support AgentWe are seeking a highly skilled IT Support Specialist with excellent French language skills to join our team. As a French Language IT Support Agent, you will be responsible for providing comprehensive guidance and information on IT-related issues to customers via email, chat, and telephone.Key...


  • Budapest, Budapest, Hungary Get Work Trend Kft. Full time

    Általános információkA szállítói kapcsolatok kezelése a mindennapi munka egyik kulcsembere. A Pozícióm ezen területen dolgozik, gondoskodva arról, hogy a szállítóinkkal való kapcsolatok folyamatosan fejlődjenek és erősödjenek.Feladatok:Ticketing rendszer kezelése: A hívások és üzenetek időben történő...


  • Budapest, Budapest, Hungary Fox HR Consulting Kft. Full time

    Are you passionate about providing exceptional customer service and resolving complex technical issues? Fox HR Consulting Kft. is seeking a highly skilled German-speaking Service Desk Agent to join their team.About the CompanyOur client, one of the world's leading IT professional services companies, transforms clients' business, operating, and technology...


  • Budapest, Budapest, Hungary Fox HR Consulting Kft. Full time

    Job DescriptionWe are seeking a skilled Customer Support Professional to join our team. As a German Speaking Service Desk Agent, you will be responsible for providing comprehensive guidance and information on IT-related issues to customers via email, chat, and telephone.Key Responsibilities:Providing high-quality customer support in German languageTicket...


  • Budapest, Budapest, Hungary Fox HR Consulting Kft. Full time

    Are you an individual who excels in computer literacy and possesses strong communication skills in both French and English?We are seeking a French Speaking Service Desk Agent to join our team at Fox HR Consulting Kft. as part of their continuous expansion.This exciting new opportunity offers a competitive salary and benefits package, including a cafeteria...


  • Budapest, Budapest, Hungary Fox HR Consulting Kft. Full time

    As a French Speaking Service Desk Agent at Fox HR Consulting Kft., you will be part of a leading IT professional services company, providing expert support to customers via email, chat, and phone.Key benefits:A competitive salary of €45,000 - €60,000 per year, complemented by a comprehensive cafeteria packageThe job involves assisting clients with...


  • Budapest, Budapest, Hungary Mobility Partners Full time

    We are seeking a highly motivated and organized Account Support Specialist to join our team at Mobility Partners. The ideal candidate will be fluent in Spanish (B2 or higher) and possess strong verbal and written communication skills for client interactions. Responsibilities: Fluency in Spanish (B2 or higher): Strong verbal and written communication...


  • Budapest, Budapest, Hungary Mobility Partners Full time

    Customer Relationship SpecialistMobility Ukraine is a global passenger transport settlement structure seeking a skilled Customer Relationship Specialist to attract new clients and support existing clients in Germany.This role requires strong verbal and written communication skills in German (B2 or higher), as well as fluency in either Russian or...


  • Budapest, Budapest, Hungary Cognizant Technology Solutions Hungary Kft. Full time

    Job OverviewAs a Polish Speaking Service Desk Representative at Cognizant Technology Solutions Hungary Kft., you will be the first point of contact for our clients, providing top-notch IT support and resolving their issues efficiently. This is an excellent opportunity to enhance your customer service skills while working with a dynamic team.Key...


  • Budapest, Budapest, Hungary Mobility Partners Full time

    Customer Support Associate - A Role with Mobility UkraineMobility Ukraine, a global passenger transport settlement structure, is looking for an energetic and motivated individual with Bulgarian language skills to attract new clients and support existing clients in Bulgaria.Selected candidates will be invited for an interview.Fluency in Bulgarian (B2 or...


  • Budapest, Budapest, Hungary Cognizant Technology Solutions Hungary Kft. Full time

    Job DescriptionWe are looking for a skilled Customer Service Expert to join our team in Hungary. The successful candidate will be responsible for resolving IT issues of our clients, acting as the first point of contact for customers.The ideal candidate will have advanced or native proficiency in Polish and English, with experience in customer service,...


  • Budapest, Budapest, Hungary MOL Magyar Olaj- és Gázipari Nyilvánosan Működő Részvénytársaság Full time

    {"Company Overview": "MOL Magyar Olaj- és Gázipari Nyilvánosan Működő Részvénytársaság, a leading energy company in Central and Eastern Europe, is seeking a highly skilled Senior Service Operations Manager to join its MOL Campus Digital Program Office team in Budapest, Hungary.", "Salary": "The estimated annual salary for this position is between...


  • Budapest, Budapest, Hungary Reed Magyarország Kft. Full time

    We are seeking a skilled IT Support Specialist to join our team at Reed Magyarország Kft., an American multinational company providing support services in various areas. As an Italian-speaking Service Desk Analyst, you will be the first point of contact for clients, resolving their IT issues efficiently and effectively.Compensation: The estimated annual...


  • Budapest, Budapest, Hungary Peak Financal Services Full time

    We're PEAK Financial Services, a pioneer in fintech innovation. We're on a mission to revolutionize financial services with cutting-edge AI technology.As a RAG Engineer at PEAK, you'll be part of a team that's pushing the boundaries of what's possible in AI and fintech. Your expertise will drive the development of advanced AI systems, empowering our clients...


  • Budapest, Budapest, Hungary Getronics Global Service Centre Zrt. Full time

    Getronics Global Service Centre Zrt. is a leading ICT integrator with a rich history spanning over 135 years. Our vision is to reimagine the digital future, one customer at a time. We achieve this by leveraging our integrated and secure-by-design portfolio around Digital Workplace, Business Applications, Smart Spaces, Multi-Cloud, Field & Onsite Support,...


  • Budapest, Budapest, Hungary Formlabs Kft. Full time

    About CompanyFormlabs Kft. is a leading manufacturer of 3D printers, revolutionizing the industry with innovative products and solutions. Founded in Boston in 2011, the company has grown to become one of the most valued companies in the world, with a valuation of 2 billion dollars.Job DescriptionAs a Customer Service Agent, you will play a crucial role in...