Global ICT Support Specialist with Multilingual Expertise

7 days ago


Budapest, Budapest, Hungary Karrier Hungária Full time

We are seeking a highly skilled Spanish-speaking Service Desk Analyst to join our dynamic team at Karrier Hungária. As a key member of our support staff, you will be responsible for providing top-notch technical assistance to customers across various channels.

Main Responsibilities:

  • Resolve software and network-related issues efficiently
  • Handle common IT queries and provide accurate solutions within defined quality metrics
  • Utilize automated diagnostic tools to troubleshoot problems quickly
  • Offer exceptional customer service through effective communication and relational skills

Required Skills and Qualifications:

  • Demonstrated proficiency in English and Spanish, both written and verbal
  • High school degree or equivalent required
  • Strong interest in the world of IT and ability to work 24/7
  • Proficiency in using computer software packages, including O365

What We Offer:

  • A competitive estimated salary range of $45,000 - $60,000 per year, depending on experience
  • Language allowance and SZÉP Card benefit
  • Sign-on bonus and Union Private Health Insurance
  • Fitness pass and free online training programs
  • Multicultural environment with over 25 nationalities
  • Employee Assistance Program for mental and physical well-being

Karrier Hungária is a leading global ICT integrator with over 135 years of history, specializing in digital transformation and innovative IT solutions. If you're passionate about delivering excellent customer experiences and have a strong background in IT, we encourage you to apply for this exciting opportunity.



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