Global ICT Support Specialist with Multilingual Expertise
7 days ago
We are seeking a highly skilled Spanish-speaking Service Desk Analyst to join our dynamic team at Karrier Hungária. As a key member of our support staff, you will be responsible for providing top-notch technical assistance to customers across various channels.
Main Responsibilities:
- Resolve software and network-related issues efficiently
- Handle common IT queries and provide accurate solutions within defined quality metrics
- Utilize automated diagnostic tools to troubleshoot problems quickly
- Offer exceptional customer service through effective communication and relational skills
Required Skills and Qualifications:
- Demonstrated proficiency in English and Spanish, both written and verbal
- High school degree or equivalent required
- Strong interest in the world of IT and ability to work 24/7
- Proficiency in using computer software packages, including O365
What We Offer:
- A competitive estimated salary range of $45,000 - $60,000 per year, depending on experience
- Language allowance and SZÉP Card benefit
- Sign-on bonus and Union Private Health Insurance
- Fitness pass and free online training programs
- Multicultural environment with over 25 nationalities
- Employee Assistance Program for mental and physical well-being
Karrier Hungária is a leading global ICT integrator with over 135 years of history, specializing in digital transformation and innovative IT solutions. If you're passionate about delivering excellent customer experiences and have a strong background in IT, we encourage you to apply for this exciting opportunity.
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