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Polish speaking Service Desk Representative
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Customer Service Expert
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French Language IT Support Specialist
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Senior IT Support Specialist
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IT Support Specialist
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Budapest, Budapest, Hungary Fox HR Consulting Kft. Full timeAre you an individual who excels in computer literacy and possesses strong communication skills in both French and English?We are seeking a French Speaking Service Desk Agent to join our team at Fox HR Consulting Kft. as part of their continuous expansion.This exciting new opportunity offers a competitive salary and benefits package, including a cafeteria...
Service Desk
1 month ago
Service Desk / 2nd Level - Cloud Services Feladatok: Elsődleges kapcsolattartás üzleti ügyfelekkelTechnikai szolgáltatási portfolió teljes körű kezelése, beleértve a belső és külső szoftverpartnerekkel való kapcsolattartástA szolgáltatási esetek határidőn belüli megoldásának biztosítása, miközben fenntartja a kiváló ügyfélkommunikációtBelső és külső riportok készítésének támogatásaÜzleti ügyfelek technikai problémáinak elemzése és megoldása1st Level támogatásból vagy más osztályoktól érkező feladatok kezeléseMicrosoft Cloud-szolgáltatások, különösen az Office365 magabiztos használataNagyvállalati ügyfelek számára nyújtott tanácsadási és migrációs projektek támogatása Elvárások: Ügyfélkezelési és IT területen szerzett szakmai tapasztalatFontos, 2nd Level / Service Desk tapasztalat, különösen IT alkalmazások terénElőny, ha van már tapasztalatod helyi Microsoft Server termékekkel, különösen Microsoft Exchange és AD-adminisztrációval kapcsolatbanÜgyfélközpontúságRugalmasság a munkaidő-beosztás tekintetébenMagas szintű önállóság és motivációCsapatmunkaGyors tanulás új feladatok elsajátítása soránÜzleti ügyfelek igényeinek megértéseMagabiztos német és angol nyelvtudás szóban és írásban Előnyt jelent: Microsoft Server-termékekre vagy Cloud szolgáltatásokra vonatkozó MSFT tanúsítvány (pl. MCP, MCSA, MTA)
