Technical Sales Support Specialist
2 weeks ago
Formlabs Kft. is a global leader in the 3D printing industry, driving innovation and democratizing access to powerful manufacturing solutions. With a passion for technology and a dedication to empowering customers, we foster an environment of creativity, collaboration, and continuous learning.
About the RoleWe are seeking a proactive and detail-oriented Technical Sales Support Associate to join our team in Budapest, Hungary. As a vital member of our Global Sales & Services Support team, you will play a crucial role in ensuring seamless order processing and exceptional customer service.
The ideal candidate will have proven experience in sales support, service, or technical roles at a large multinational or technology company. You will have a strong attention to detail, excellent communication skills, and the ability to adapt to new requirements in a fast-paced environment.
Key Responsibilities- Process orders accurately and efficiently based on PDF Purchase Orders, ensuring compliance with company policies and procedures.
- Generate and issue quotations for prospective customers, providing pricing information and product details as needed.
- Coordinate and organize product returns, facilitating the return process from initiation to resolution while maintaining open communication with customers and internal stakeholders.
- Assist with service plan contract registration in our systems.
- Collaborate closely with sales representatives, service agents, and other teams to address customer inquiries, resolve issues, and provide timely assistance throughout the sales cycle.
- Fluency in English, with proficiency in another language (German, French, Spanish, Italian) a plus.
- Proven experience in sales support, service, or technical roles at a large multinational or technology company.
- Strong attention to detail and excellent communication skills.
- Ability to adapt to new requirements and work in a fast-paced environment.
We offer a competitive salary and a range of benefits, including:
- Catered lunches 3x per week.
- Private health insurance with Medicover (Blue package + hospital coverage).
- A monthly or quarterly public transportation pass for Budapest.
- Free beverages and snacks at the office.
- All You Can Move sports pass with 7000 HUF monthly allowance.
- Free 3D prints.
- An inclusive, dog-friendly office with diverse and inspiring colleagues.
Estimated salary: €45,000 - €55,000 per year, depending on experience.
LocationThis role is based in Budapest, Hungary, and will require occasional travel to other locations within Europe.
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