IT Support Specialist with Polish Language Skills
7 days ago
Get Work Trend Kft. is a global IT services leader that has been reshaping business and technology models for the digital age through industry-focused consulting and fostering innovation and efficiency.
Salary
The estimated annual salary for this position is around 2,500 EUR per month, depending on experience and qualifications.
Job Description
As a Service Desk Representative at Get Work Trend Kft., you will be responsible for addressing clients' IT problems, managing end-user inquiries through various channels, including tools, phone, and email, maintaining accurate records and administrative tasks, and escalating issues beyond your scope to the appropriate teams.
You will also ensure that clients are well-informed and take ownership of ongoing cases with follow-up actions.
Required Skills and Qualifications
To be successful in this role, you should have:
- High School degree
- Fluent Polish language skills
- Upper-intermediate English skills
- Experience in any customer service field
- Flexible and dynamic personality
- Customer-centric mindset and problem-solving skills
Benefits
We offer a competitive salary, cafeteria benefits, sign-up bonus, relocation package, medicover health and generali life insurance, work commute supplement, monthly public transportation pass price, office parking space, safety glasses reimbursement, language course reimbursement, childbirth supplement, baby pack in case of childbirth, bring your kids to work, voluntary pension and health fund membership fee contribution, széchenyi recreation card, fitness discount, and a youthful, dynamic working environment.
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