Senior German Language Back Office Specialist
4 weeks ago
We are seeking a highly skilled and experienced Senior German Language Back Office Specialist to join our team at Thermo Fisher Scientific. As a key member of our Customer Service team, you will play a critical role in providing exceptional customer support and ensuring the smooth operation of our business.
Key Responsibilities- Provide outstanding customer service experience to external customers and internal partners in the field of administration, order management, quotations, and master data.
- Deal with sophisticated customer requirements, handle issues, process, and follow up all relevant requests within the division's guidelines, collaborating closely with partner functions (sales and commercial, distribution, finance) to fulfill customers' requests or resolve issues.
- Become proficient in Customer Relationship Management systems.
- Enforce company policies, operational regulations, and departmental training guidelines.
- Deliver on promise on daily/weekly/monthly key performance indicator metrics.
- A minimum of 2-3 years' customer service experience in an SSC/multinational/office environment.
- Experience with ERP systems preferred but not crucial.
- Requires a high school diploma or a Government Body award.
- Competitive salary and Cafeteria benefits (SZÉP-card allowance)
- All You Can Move Sport Pass at a discounted price
- Comprehensive Medicover health insurance package & health screenings
- Life, accident & critical illness insurance
- Monthly pension fund contribution after 6 months of employment
- Annual performance-based bonus
- Flexible working arrangements
- Professional development through soft and hard skill training and continuous learning opportunities
- Complimentary language courses after 3 months of employment
- Modern office environment with standing desks and ergonomic chairs, approximately 10 minutes from the city center
- Access to discounted dental care services
- Relaxation areas with massage chairs
- Complimentary parking in the office building
- Multilingual work environment with native colleagues
- Vibrant, collaborative culture with a diverse, multicultural community and innovative technology
- Exciting team and company events, including Social Responsibility and After-Hours activities
Our Mission is to enable our customers to make the world healthier, cleaner and safer.
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Senior German Language Back Office Specialist
3 weeks ago
Budapest, Budapest, Hungary Thermo Fisher Scientific Full timeKey ResponsibilitiesAs a Senior Back Office Specialist with German Language Skills at Thermo Fisher Scientific, you will play a crucial role in supporting our clients throughout the entire lifecycle, including administration, order management, quotations, and master data. Your exceptional customer service skills will enable you to provide outstanding support...
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Senior German Language Back Office Specialist
3 weeks ago
Budapest, Budapest, Hungary Thermo Fisher Scientific Full timeWork ScheduleAs a Senior Back Office Specialist at Thermo Fisher Scientific, you will be part of a dynamic team that supports our clients throughout the lifecycle, including administration, order management, quotations, and master data. This role requires exceptional customer support skills, with a focus on providing prompt and accurate responses to internal...
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Senior Back Office Specialist
3 weeks ago
Budapest, Budapest, Hungary Thermo Fisher Scientific Full timeAbout the RoleAs a Senior Back Office Specialist at Thermo Fisher Scientific, you will play a key role in supporting our clients throughout the lifecycle, including administration, order management, quotations, and master data. Your exceptional customer service skills will enable you to provide prompt and accurate responses to internal and external customer...
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Senior Back Office Specialist
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